Shipping policy
Welcome to CotiQ!
We work hard to ensure your order reaches you quickly, safely, and in perfect condition.
🕒 Order Processing & Dispatch
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All orders are usually processed and dispatched on the same day or next working day after receiving confirmation.
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Orders placed after 5 PM will be processed the next business day.
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You will receive an email and/or WhatsApp update once your order is dispatched.
📦 Delivery Time
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Standard delivery time: 4–10 working days, depending on your location.
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Metro cities usually receive orders faster, while remote areas may take a little longer.
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Please note that delivery timelines may vary due to weather, courier delays, or high-volume periods.
💸 Shipping Charges
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Free Shipping on all orders above ₹699.
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For orders below ₹699, standard shipping charges will apply (displayed at checkout before payment).
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Any applicable shipping fee is non-refundable once the order is shipped.
🚚 Courier Partners
We use trusted delivery partners such as Delhivery, BlueDart, XpressBees, and India Post to ensure smooth and secure deliveries across India.
🔍 Order Tracking
Once your order is dispatched, you’ll receive a tracking link via email/SMS/WhatsApp.
You can use it anytime to check your order’s live delivery status.
⚠️ Delays & Address Issues
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Please ensure your shipping address and phone number are correct.
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CotiQ will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
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In rare cases of courier delay or damage in transit, please contact us immediately.
🌍 International Shipping
Currently, we do not offer international shipping. We deliver only within India.